- Support FAQ’s and procedures
- Account Maintainance
- Email Setup
- Network Status
- Speed Test
- Acceptable Use Policy
Eduro is committed to delivering the highest level of Customer service
and support. We dedicate the best local people and technology that
enables us to provide you with the solution that meets your needs. You
can expect consistent, responsive, and effective support from our team
of local professionals
Great service starts with a professional installation. Eduro’s
installation team works with you to install and test your new service.
Once your service is installed, our local customer support staff is
available to answer your questions and keep your service running
Eduro stands firmly behind our ability to deliver an outstanding product
with an aggressive service level agreement (SLA), and a highly trained
local staff working diligently to ensure reliability and uptime.
Eduro customer support is available from 8:00 AM to 5:00 PM, Monday
through Friday to assist you. Support can also be obtained quickly by
email at firstname.lastname@example.org. Our local trained staff can be reached
by calling 301-662-7327. Our technical support staff works with you to
resolve the issue on the first call. If the issue requires escalation we
will keep you informed until the problem is resolved.